You can skip this in seconds

Click here to continue

Download Now!

ProcessWorx CMDB (Single User Version, Download) 1.5

ProcessWorx CMDB (Single User Version, Download) 1.5

Screenshots of ProcessWorx CMDB (Single User Version, Download)

ProcessWorx CMDB (Single User Version, Download) Publisher's Description

The ProcessWorx CMDB?

 

The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database (CMDB), IT organizations can establish higher levels of service delivery, support and increase customer satisfaction.  

Based on the ITIL framework and ITSM best practices, this tactical, cost-effective solution helps IT organizations record, maintain and report on infrastructure configuration items (CIs) including applications/software, devices/peripherals, servers, databases and related IT documentation.

  • Record and maintain detailed CI attributes & IT service dependencies

  • Establish & track CI ownership and accountability

  • Track CIs by type, owner, department, environment, status and/or vendor

  • Establish relationships within and between IT services and CIs

  • Maintain data integrity through audit tracking & change logs

  • Determine CI status, generate compliance reports

  • Link CIs to specific documentation including policies, processes and procedures

  • Sarbanes-Oxley and IT continuity (ITSCM) tracking functionality

  • Custom reports, record duplication and data export functions

  • Dynamically update IT Service and CI relationships

  • Track inactive, non-standard and/or non-complaint CIs

  • Copy and export CI data and related reports

  • Generate business-specific IT Service Catalog with pricing

 

...and many more features!

The ProcessWorx CMDB includes demo data to better understand how the CMDB is used in a real-world setting. The ProcessWorx CMDB also includes supporting documentation examples to help establish the foundation for the Configuration Management process:

  • Configuration Management Policy Template / Example

  • Configuration Management Process Overview / Example

  • Multiple Configuration Management Procedure Examples

Look for Similar Items by Category

Feedback

Popular Downloads